Studio Policies

  • You can book your class through our website.

    Please fill the registration form to set up appointments (duet/group)

    deniz.van.gennip@gmail.com

    All classes are 55 minutes long and advanced booking is required. Please be mindful that we have an 24 cancellation policy for appointments.

    In case of having an extra class request to the planned hour, Change with Pilates have the right to communicate to reschedule the class hour or the day.

    In case of the main instuctor is not present, the sub teacher will teach the scheduled classes with the guided info taken from the main teacher.

    – Please arrive on time for your session. Classes and appointment will not be extended due to lateness.

    – Inform your instructor in advance if you have any injuries or disabilities.

    – All sessions are at your own risk.

    Full payment is due at the first day of your session.

    – Payment can be made with iDEAL or credit card via online payment system.

    -If you want to pay with credit card, there is a transition fee that the student is responsible. In case you want to pay with credit card, please send us an e-mail to get a link with transition fee.

    All prices are non-negotiable. Purchases are non-transferable and non-refundable.

    – All appointments have a 24 hour cancellation policy. Please cancel sessions online at least 24 hours in advance to avoid being charged for the session.

    -You will get a CREDIT REFUND ONLINE in case you cancel your class 24 hour hour before your class time.

    -We do not refund the money for Pilates class services if and when there is no show up.

    -All of the above policies is the same for people who use the studio for rental purposes.

    -Change with Pilates Studio is not responsible for refund for no show up students of teachers who are renting the studio for teaching purposes.

  • Change with Pilates Studio is offering an extra service-free of charge- to set up Duet Partners in order to help students to do more affordable classes.

    You can cancel with your partner online 24 hours before the actual class time. In this case, online rescheduling a class is free of charge.

    If you do not cancel in this time frame, unfortunately the other partner will do the class as scheduled.

    If you cancel same day, it is also late cancellation. You will see it in the online system as late cancellation.In this case, system will not allow you to reschedule with the same credit and we can not refund the credits.

    Change with Pilates Studio is not responsible for credit or money refund in case of no show up.

    We do not accept cancellations via mail or phone.It is the responsibility of the partners to cancel ONLINE and arrange again.

    If and when the main and sub teacher is not able to teach, then the class will be rearranged within the package expiry period.

    Duet clients must understand that a commitment has been made to their partner- to attend as consistently as possible.

    By booking and attending Duet Classes, you acknowledge and agree that these classes are scheduled and paid in advance. Therefore, you commit to the schedule that is planned for both participants.

    Any changes to agreed upon schedule are subject to availability ,package expiry and mutual consent.

    This commitment ensures the smooth functioning of the classes and allows both participants to experience consistent progress and results.